

We Deliver a Fully Packed Carry-On to Your Hotel
For busy guys who would rather do anything than pack.
Excellent 4.9 |
What if your clothes were already waiting at the hotel?
Walk off the plane with just your laptop bag - everything else is already there.
✅ New clothes, toiletries, and essentials
✅ Organized in packing cubes
✅ Sized for you
✅ All yours to keep!
Order your pack now.
How it works.
First pack questions.
The most common questions guys ask before their first pack.
Top Questions
Pack Details
Shipping & Returns
Should I ship to my hotel or home?
Hotel delivery: It's incredibly fun to show up empty-handed and find everything waiting. We recommend this for the full PackMan experience.
Home delivery: Better for Airbnbs, vacation rentals, or when you want to add personal items to the suitcase before traveling.
Either way, you won't have to stress about packing.
What happens if my package is late/lost?
We've got you covered three ways:
- Guaranteed shipping with tracking - we monitor deliveries and catch problems early
- 48-hour buffer - your pack arrives at least 2 days before you travel
- Route insurance handles true emergencies
Worst case scenario: Package stolen the day before you leave? Text us immediately. Order a replacement online and we'll cover overnight shipping to your destination. Route reimburses the original order when you file a claim.
You're never left scrambling.
What if the clothes don't fit? Or I don't like them?
Fit: We use multiple brands (not just one) so if one item runs small, others will fit properly. Plus we include an extra top for backup, just in case.
Style: We stick to solid and classic colors and styles - no trendy pieces that might not be your taste.
Don't love something? Keep what works, return individual items with tags on. You only pay for what you actually want.
See our full returns policy or Returns FAQ Question for more information.
Which brands do you use?
Quality brands like Banana Republic, Gap, Calvin Klein, Uniqlo - items you'll actually want to keep wearing.
Brands change depending on what we can source, but we always focus on well-made pieces. You're not getting disposable travel clothes.
I'm going golfing, how do I get my clothes there?
Option 1: Ship to your home and add golf clothes to the carry-on before you travel.
Option 2: Ship to your destination and add golf gear in a backpack with your laptop.
Want a Golf Pack? We're building specialty packs based on what people actually want. Text us at +1.415.335.6538 or use our contact page to vote for Golf Pack (or suggest others).
How do I get everything home?
Our bag is carry-on size, so just throw everything in and carry it on the plane. No checked bag fees, no waiting at baggage claim.
How far in advance do I need to order?
7 business days for free shipping. Sounds long, but we build in a 2-day buffer so your bag arrives well before you leave. Plus fully-packed carry-ons are heavy and take longer to ship.
Need it faster? Rush delivery in 3 days for $60 extra.
In St. Louis? We're testing local delivery for even faster turnaround.
How do I find my pack at the hotel?
We collect your name, reservation name (if different), and check-in date so the hotel has everything they need.
Just go to the front desk and ask for your package - they'll have it ready.
Why can't I ship to an Airbnb or vacation rental?
We guarantee your luggage arrives before you do. With Airbnbs and vacation rentals, previous guests might be there when your package arrives - creating confusion and delays.
We only ship to locations where someone expects you: your home, office, or hotel front desk.
This policy protects your trip - no risk of missing luggage or confused handoffs.
What if I want to return?
Individual items: Return anything you don't love within 60 days - free return shipping, just keep the tags on. No need to stress about it during your trip.
Trip canceled?
- Before we ship: Free cancellation, full refund
- After we ship: Return for refund minus $25 shipping/restocking fee
You only pay for what you actually use.